Privacy Policy

Last Updated: December 8, 2023

Beyond Relations LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media marketing platform.

1. Information We Collect

1.1 Information You Provide

We collect information you provide when you:

• Create an account or update your profile
• Connect your social media accounts (Facebook, Instagram)
• Input business information for content creation
• Create and schedule content or ads through our platform
• Communicate with our support team

1.2 Social Media Platform Data

When you connect your social media accounts, we access certain information through the respective platform APIs, which may include:

• Account information (profile details, page information)
• Content you've published
• Engagement metrics and analytics
• Audience insights (in aggregated form)
• Ad account information and performance data

1.3 Automatically Collected Information

We automatically collect certain information about your device and how you interact with our platform, including:

• Device information (browser type, operating system)
• IP address and location information
• Usage patterns and preferences
• Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage social media content and ad campaigns on your behalf
• Generate analytics and insights about your social media performance
• Communicate with you about your account and our services
• Ensure the security and integrity of our platform
• Comply with legal obligations

2.1 Facebook and Instagram Data Usage

Data obtained through Facebook and Instagram APIs is used exclusively to:

• Create and manage ad campaigns on your behalf
• Generate and publish organic content to your accounts
• Provide performance analytics for your content and campaigns
• Optimize your social media strategy based on results

We do not use this data for any purposes beyond providing our direct services to you, and we never sell this data to third parties.

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Service Providers

We may share information with third-party vendors and service providers that help us operate our platform (such as cloud storage providers, analytics services, and payment processors).

3.2 For Legal Purposes

We may disclose information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or safety.

3.3 With Your Consent

We may share information with your consent or at your direction, such as when you authorize a third-party application to access your account.

3.4 Social Media Platforms

Information will be shared with social media platforms (Facebook, Instagram) as necessary to provide our services, such as when publishing content or creating ad campaigns on your behalf.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will delete or anonymize your information upon request unless we are legally required to retain it.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your information
• Correct inaccurate information
• Delete your information (subject to certain exceptions)
• Restrict or object to processing of your information
• Data portability
• Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at privacy@beyondrelations.com.

6. Security

We implement appropriate technical and organizational measures to protect your information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

7. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: welcome@beyondrelations.org